Starting Time Policy: Please arrive at least 15 minutes before your scheduled time to sign waivers and be briefed on game rules. The experience cannot begin until the entire party is present. Late parties will not be given additional time to complete the game.
Additional Player Accommodations: Please call us to make arrangements for additional players at (714) 379-5889. Our experiences are designed for up to 8 players for optimal gameplay. We can accommodate more if necessary, but it may affect the experience.
Minors and Parental Supervision: Parents will need to sign a waiver for any participants under 18. All children under 14 years old will need a parent to accompany them through the experiences. Puzzles are designed for ages 14 and up, and may be too mature. Adult supervision advised. Children cannot be left unattended in the lobby.
Cancellation and Rescheduling Policy: All sales final. You may transfer to a different experience if available or reschedule your booking if you give us at least a 48 hour notice. To reschedule your reservation, please call us at (714) 379-5889 or email us at firstname.lastname@example.org 48 hours before your scheduled appointment time. There is a $50 rescheduling fee.
No Tolerance Policy: We reserve the right to refuse service and stop service for people we deem a danger to themselves and to our establishment. Intoxicated players will be refused service without refund.
Booking Prices: More guests = More savings! Since all experiences are private, we’ve set the minimum price to book a room at $120 for two people. The lowest ticket price per player will be $30. Mondays - Thursdays have special pricing. We also offer packages for corporate events or parties (Call for more information).