Last updated: 9/27/2025

Welcome to King’s Eye Escape (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your use of our website, in-person experiences (escape rooms, axe-throwing, rage room), event services, and any related services (collectively, the “Services”). By booking, attending, or using our Services, you agree to these Terms.

1. Business Information

King’s Eye Escape – 6731 Westminster Blvd., Suite 105, Westminster, CA 92683.
Phone: (714) 379-5889
Email: Service@kingseyeescape.com

2. Eligibility

You must be legally able to enter into a binding contract to book and attend. Minors may participate only with an accompanying parent or guardian. Certain activities may have age or height restrictions as listed on our booking pages.

3. Booking and Payment

• Reservations are made through our online booking platform.

   

• Full payment is required at the time of booking.

   

• Prices shown do not include optional add-ons or taxes unless stated.

   

• You agree to provide accurate information when booking.

   

4. Cancellation and Refunds

• Cancellations made at least 48 hours before your booking may qualify for a refund or credit.

   

• Cancellations within 48 hours, late arrivals, or no-shows may not be eligible for refund.

   

• Private events and large group bookings may have separate cancellation terms.

   

5. Arrival and Check-In

Guests should arrive at least 10–15 minutes before their scheduled time. Late arrivals may lose play time or be treated as no-shows without refund.

6. Conduct and Safety

• Guests must follow all safety instructions and rules provided by staff.

   

• Closed-toe shoes and signed waivers are required for axe-throwing and rage room activities.

   

• We reserve the right to refuse service or remove guests for unsafe, disruptive, or intoxicated behavior.

   

7. Waiver and Assumption of Risk

Participation in our activities involves physical movement and inherent risk. By booking and attending, you accept responsibility for your own safety and that of any minors under your care. Waivers may be required prior to participation.

8. Intellectual Property

All puzzles, designs, images, logos, text, and other content are the property of King’s Eye Escape or its licensors. You may not reproduce, distribute, or use them commercially without written consent.

9. Photos and Media

We may take photos or videos of events and guests for promotional purposes. If you do not wish to appear in media, please notify staff before your visit.

10. Limitation of Liability

To the fullest extent permitted by law, King’s Eye Escape is not responsible for indirect, incidental, special, or consequential damages. Total liability for any claim shall not exceed the amount paid for your booking.

11. Dispute Resolution

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in courts located in Orange County, CA.

12. Changes to Terms

We may update these Terms at any time. Updates are effective when posted. Continued use of our Services after updates means you accept them.

13. Contact Us

Service@kingseyeescape.com
(714) 379-5889
6731 Westminster Blvd., Suite 105, Westminster, CA 92683